Effective Date: [21 June 2025]
At Ezanora, we prioritize the safety and confidentiality of your payment information. We strictly adhere to the Payment Card Industry Data Security Standard (PCI DSS) guidelines, ensuring that your financial data is securely processed, stored, and transmitted at every stage of the transaction cycle.
Secure Transactions:
All financial transactions on our platform are processed through encrypted, secure channels using industry-grade SSL technology. This guarantees that your sensitive payment information—such as credit card details, billing addresses, and personal credentials—is protected against interception or unauthorized access during the checkout process.
PCI Compliance:
We are fully compliant with PCI DSS protocols, which define robust measures for managing, processing, and safeguarding your payment data. Our systems are routinely audited by third-party cybersecurity professionals to confirm that we maintain up-to-date and resilient security measures aligned with current global standards.
Secure Payments & Wallets
We offer secure and trusted payment options to ensure a smooth and reliable checkout experience.
Payment Gateways
Authorize.Net – Secure credit and debit card processing with advanced fraud protection
PayPal – Globally trusted online payment system
Digital Wallets & Local Payment Methods (via PayPal)
Apple Pay
Google Pay
iDEAL (Netherlands)
Bancontact (Belgium)
EPS (Austria)
BLIK (Poland)
Przelewy24 (Poland)
MyBank (Italy)
Multibanco (Portugal)
Trustly (Europe)
Customers can pay directly through their preferred bank or digital wallet, depending on availability in their country.
Accepted Cards
Visa
MasterCard
American Express
Discover
All card payments are processed securely through Authorize.Net and PayPal’s advanced card processing systems.
Safe & Trusted Checkout
SSL encrypted transactions
PCI-compliant payment gateways
Advanced fraud protection
Fast and reliable payment processing
Your payment information is fully encrypted and never stored on our servers.
Order Confirmation:
Upon completing your transaction, you will receive an automatic confirmation email containing your order summary, billing details, and a unique tracking/order ID. This confirmation acts as your receipt and can be used to monitor order progress or for reference in any follow-up support communications.
Payment Authorization:
Authorization of your payment is initiated immediately after the order is placed. This step validates your card or payment method before fulfilment begins. If there are any authorization failures or inconsistencies, we will notify you immediately so the issue can be resolved quickly to avoid shipment delays.
Failed Transactions:
In the event of a failed payment attempt, we recommend verifying the accuracy of your input—such as card number, expiration date, billing address, or CVV code. Ensure your account has sufficient funds and the card hasn’t expired. If the issue continues, our support team is ready to assist you with a fast resolution.
Currency:
All listed prices on Ezanora are denominated in United Kingdom Pounds (GBP £). For customers outside the U.K., your bank or payment provider may apply currency conversion fees or foreign exchange rates that could slightly alter the final amount charged.
Refund Policy:
For detailed guidance on returns and refunds, please refer to our official Refund Policy page. If your return meets the eligibility criteria, your refund will be processed accordingly. A confirmation email will be sent once the refund is successfully initiated to keep you informed.
Refund from Payment Gateways:
Refunds are processed through the same gateway used for the original transaction. For example, if you paid using PayPal or a credit card, the refunded amount will be returned to that method within 10 business days, subject to your provider’s processing timeline.
Payment Disputes:
If you encounter discrepancies or unexpected charges, please contact our customer support immediately. We’ll review your case thoroughly, coordinate with the payment provider if needed, and ensure a prompt resolution to protect your interests and ensure your satisfaction.
Changes to Payment Policy:
Ezanora reserves the right to update or modify this Payment Policy in accordance with evolving regulations, enhanced security requirements, or operational improvements. Changes take effect immediately upon being published on our official website. Continued use implies agreement to updated terms.
For More Information:
Business Name: Ezanora
Live Chat Support: 24/7
Business Hours: 9:00 AM to 4:00 PM
Business Contact: +44 7474 282701
Business Mail: contact@ezanora.com
Business Address: 5 Dalmarnock Ct, Glasgow, G40 4HL